AI training · Automation · AI agents · Kota Kinabalu, Sabah

AI training, automation and simple AI agents for businesses in Sabah and Malaysia.

We sit with you and your team in Kota Kinabalu, or online anywhere in Malaysia, and teach ChatGPT and Claude on the work you actually do. When a task keeps coming back every week, we build a simple automation or AI agent that does it for you.

What we offer

Learn the tools, or have us build with them.

Some businesses want their people confident with AI. Others want a job taken off their plate. Most end up wanting a bit of both, so we do both.

ChatGPT training

Write emails, quotes, menus and social posts faster. Summarise long documents, plan in Bahasa Malaysia or English, and build custom GPTs your staff can reuse.

Claude training

Set up Claude Projects with your price lists, SOPs and past work, so every answer starts from your own files. For technical teams we also coach Claude Code.

1-on-1 coaching

For owners and managers who want to learn at their own pace. A few focused sessions, on your laptop, on your real tasks, with follow-up questions over WhatsApp.

AI automation builds

Workflows that move data between your forms, email, Google Sheets and accounting tools, with AI doing the reading, sorting and drafting in between.

AI agents

For jobs where the steps change every time. An AI agent is given a goal and the tools to reach it, like checking new enquiries, looking up stock and preparing a reply for you to approve. A person signs off before anything reaches a customer.

How the coaching works

An AI course built on your own tasks. No slides.

Generic AI courses teach prompts that look good in a demo. We start from the work on your desk this week and leave you with prompts and setups you will use again tomorrow.

Step 1

We look at your work

A short chat about your business and the tasks that eat your time, so the session is built around them.

Step 2

Hands-on session

At your office in Kota Kinabalu or online. Everyone works on their own machine and leaves with things already done.

Step 3

Follow-up

You keep a short guide with your best prompts and settings, and you can message us when you get stuck.

AI automation & AI agents

Simple AI automations and AI agents for small businesses.

Most small businesses in Sabah run on WhatsApp, Excel and a lot of retyping. Those are the easiest places to save time. We build with tools like n8n, Make and Zapier, connected to ChatGPT or Claude, and we pick whatever is cheapest to run for your volume.

Clinics & services

Bookings and reminders

Enquiries from your website or WhatsApp land in one list, and patients or customers get a reminder the day before.

Tours & hospitality

Enquiry replies

A tour or room enquiry comes in at midnight. A draft reply with prices and availability is waiting for you in the morning.

Trade & suppliers

Quotes and invoices

Supplier invoices and purchase orders arrive as PDFs. The details are read out and filled into your spreadsheet for you to check.

We keep every build small: one job, done well, and cheap to run each month. We work with small businesses in Kota Kinabalu and the rest of Sabah, and online with teams anywhere in Malaysia. If you need a large custom AI system, we are probably not the right fit, and we will say so on the first call.

Honest about it

AI is useful. It is also wrong sometimes.

ChatGPT and Claude make mistakes, and they say them confidently. We teach your team how to check the output, and every automation we build has a person approving anything that goes to a customer or touches money. If a task is not worth automating, we will tell you and save you the cost.

Want customers to find you through ChatGPT and Google's AI answers as well? That is a different job, covered in AI SEO in Malaysia and our SEO services in Sabah.

FAQ

AI training, automation and AI agents: common questions.

ChatGPT or Claude: which one should my business use?

Both are good, and they are good at different things. ChatGPT is the one most staff have already tried, and it handles images and voice well. Claude is strong with long documents, careful writing and code, and its Projects feature keeps your company files ready for repeat work. In a session we run both on your real tasks, so you decide on results.

Do we need to pay for ChatGPT or Claude?

The free plans are fine for learning. For daily work, a paid plan gives you the stronger models and higher limits, and the team and business plans of both tools keep your company data out of model training by default. We help you pick the cheapest plan that does the job.

Is our company data safe in these tools?

It depends on the plan and the settings, so we cover both in every session. We show you where to switch off training on your chats, which plans keep business data private by default, and what should never be pasted in, such as IC numbers or patient records, so you stay on the right side of Malaysia's PDPA.

Do you come to our office?

Yes, anywhere in Kota Kinabalu and nearby areas like Penampang, Putatan, Inanam and Likas. For the rest of Sabah we can travel by arrangement, and we run online sessions for teams anywhere in Malaysia.

How much does AI training or an automation cost?

We quote after a free first chat, once we know how many people need training or what the automation has to do. Coaching is priced per session and automations are a fixed price per build. Any running costs, such as AI usage fees or hosting, are explained upfront so there are no surprises. More on how we price our work.

What kind of AI agents do you build?

Small, practical ones for small businesses. An AI agent reads something new, like a WhatsApp enquiry, an email or a form, works out what is needed, looks up what it can, and prepares a reply or updates a sheet for a person to approve. Each agent does one job. We do not build large custom AI platforms.

Will AI replace my staff?

In a small business it usually takes away the repetitive parts of a job, like retyping, sorting and first drafts, so your people spend more time on customers. Someone still checks the output. We will tell you plainly when a task is better left to a person.

Last updated October 2026.

Get started

Want AI doing some of the work in your business?

SabahWebs, Kota Kinabalu, Sabah, Malaysia. WhatsApp or call +60 16-843 0891, or email hello@sabahwebs.com.